Terms and Conditions

Welcome to Lama Store! By using our website and making a purchase, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. General
● Lama Store reserves the right to update or modify these terms at any time without prior notice.

2. Orders & Payments
● All orders are subject to availability and confirmation of payment.
● We accept multiple payment methods, including Cash on Delivery (COD), bank transfers, and online payment gateways (where applicable).
● Lama Store reserves the right to cancel or refuse any order due to stock unavailability, incorrect pricing, or suspected fraudulent activity.

3. Pricing & Promotions
● Prices listed on the website are in PKR (Pakistani Rupees) and include all applicable taxes.
● Lama Store reserves the right to change prices or discontinue promotions at any time without prior notice.

4. Shipping & Delivery
● Orders are processed within 1-2 business days, and delivery times vary based on location.
● Customers are responsible for providing an accurate shipping address. Any re-delivery due to incorrect information may incur additional charges.
● Shipping delays due to unforeseen circumstances (e.g., weather, strikes) are not the responsibility of Lama Store.

5. Returns & Refunds
● Items can only be returned or exchanged if they are defective or incorrect upon delivery.
● Customers must notify us within 48 hours of receiving a faulty or incorrect item to be eligible for a return.
● Refunds are processed within 7-10 business days after approval. Lama Store reserves the right to refuse refunds if the product is used or not returned in its original condition.

6. Product Descriptions
● We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations may occur.
● Lama Store is not responsible for minor differences in color or design due to screen display variations.

7. Privacy & Security
● Customer data is collected solely for order processing and customer service purposes. We do not share personal information with third parties, except as required by law.
● Payment details are securely processed through trusted third-party payment gateways.

8. Intellectual Property
● All content on this website, including images, logos, and text, is the property of Lama Store and may not be used, copied, or distributed without permission.

9. Limitation of Liability
● Lama Store is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
● Customers use products at their own discretion and responsibility